Invelos Forums->Posts by Clark G. Flipper |
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Quoting GSyren:
Quote: Quoting Clark G. Flipper:
Quote: No, it is unfortunately not true. You can tell the difference as follows: instead of rfereshing your collection completely in one step, hit "online/PROFILE REFRESH" (instead of "collection refresh"). When there are no updates, you simply get nothing. When the incremental refrsh fails, you get an error. I tried a few minutes ago, it failed. Are you referring to Online/Refresh DVD from Invelos/Refresh Profile Only? If so, that works as expected for me. Exactly what error do you see? It says "premature end of file" or some such thing, I don't have the exact phrase now. | Posted: Topic Replies: 87, Topic Views: 24086 |  | Quoting greyghost:
Quote: Quoting Clark G. Flipper:
Quote: Quoting GSyren:
Quote: Quoting greyghost:
Quote: It does appear to be working at the moment. Dang! I didn't think this would ever be fixed! It took almost a year, but it seems to be working now! 
Not very stably, though. It seems to fall down frequently.
What are your expectations? Profile updates are only released once a day (around midnight Central Time). Attempting the refresh multiple times throughout the day will result in nothing being downloaded after the first time.
I have refreshed daily since it started working correctly again without issues.
No, it is unfortunately not true. You can tell the difference as follows: instead of rfereshing your collection completely in one step, hit "online/PROFILE REFRESH" (instead of "collection refresh"). When there are no updates, you simply get nothing. When the incremental refrsh fails, you get an error. I tried a few minutes ago, it failed. | Posted: Topic Replies: 87, Topic Views: 24086 |  | Quoting GSyren:
Quote: Quoting greyghost:
Quote: It does appear to be working at the moment. Dang! I didn't think this would ever be fixed! It took almost a year, but it seems to be working now! 
Not very stably, though. It seems to fall down frequently. | Posted: Topic Replies: 87, Topic Views: 24086 |  | Quoting GSyren:
Quote: Hopefully this will be fixed soon.
Just from curiosity: what makes you think this problem is being worked on? Have you opened a sopport ticket or anything similar? | Posted: Topic Replies: 8, Topic Views: 17273 |  | Quoting Clark G. Flipper:
Quote: Quoting GSyren:
Quote: Quoting rdodolak:
Quote: I don't think that would help as it's likely that the incremental update file isn't being generated on the server side. I'm pretty sure that's right. It has to be a server side issue.
Just in case nobody else did - I opened a support ticket.
No result whatsoever. Does anyone have another communication channel to invelos? | Posted: Topic Replies: 40, Topic Views: 18946 |  | Quoting GSyren:
Quote: Quoting rdodolak:
Quote: I don't think that would help as it's likely that the incremental update file isn't being generated on the server side. I'm pretty sure that's right. It has to be a server side issue.
Just in case nobody else did - I opened a support ticket. | Posted: Topic Replies: 40, Topic Views: 18946 |  |
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Invelos Forums->Posts by Clark G. Flipper |
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